On rare occasions, the "Lucky Card" is included in this product. The Lucky Card serves as an exchange voucher for an exclusive card with the handwritten signature of one of the casts as indicated on the Lucky Card. The exchange method will be as stated below. (1)Please enclose a paper with your address, name and phone number along with the "Lucky Card," and send it by mail to the address below. (Please take note that the shipping cost for the lucky card will be borne by the customer. )
Exchange Period: From 28th June 2024 to 27th June 2025, validity based on the postmarks stamped.
(2)Genesis Frontier will send your Lucky Ticket to the domestic management office in Japan. After confirmation, we will send the card to Genesis Frontier and they will send the "Signature Card Certificate" and "Signature Card" to the address provided in the mail received with the lucky card.
Notes: ＊Please refrain from reselling or buying Lucky Cards. ＊To prevent forgery, refrain from publicly sharing Lucky Cards(back of the card) on social media, etc. ＊The Lucky Card is an exchange voucher and cannot be used in the game. ＊The card after exchange is a handwritten signature specification of the SC card. ＊Please understand that we cannot exchange the prize again. ＊Please confirm that there are no errors in the address provided when sending the exchange voucher, as we will send the handwritten signature card to the address provided. ＊Please note that loss during mailing or transportation from you will not be eligible for exchange. ＊We will not handle exchanges if the item is determined to be counterfeit.
The above procedure is limited to customers outside Japan.
